I. Purpose of collection and scope of information use

This privacy policy is intended to help visitors of the Ba Huan website understand what information we will collect, why we are collecting it; the extent  and method of information collection; range of usage, targeted audience, duration of information storage, user rights and responsibilities.

This policy is applied when the user accesses the website provided that the user agrees to the terms that Ba Huan stipulates in this Policy, including the additions and modifications depending on each case time. Depending on the situation and realistic security needs, Ba Huan may adjust this Policy. Therefore, when accessing the website, users should regularly check the Policy Information for the latest updates.

Ba Huan collects information to provide better services to all its users. We use the information we collect from all of our services for the following purposes:

  1. Provide, maintain and improve our services.
  2. Measure performance, assessment and analysis of markets and customers.
  3. Send open letters, thank you letters.
  4. Notify users of promotion, advertising or direct marketing purposes.
  5. Other information that Ba Huan is allowed to use is not contrary to the provisions of law

II. Range of information collection

Ba Huan collects information to provide better services to all its users. The range of information we collect includes:

  1.  The user’s information is created or provided to Ba Huan.
  2.  Applications, browsers and devices that users use to access Ba Huan’s website.
  3.  Information about the user’s location.
  4.  Full name, phone number, email, address.
  5. For each other’s specific collection purpose, from time to time Ba Huan may ask users to provide some additional information to ensure the user’s own use or ensure the contact between Ba Huan and users are transparent, convenient.
  6. For the scope of information collection mentioned in this policy, users can choose to provide or refuse to provide Information to Ba Huan.

III. Guarantee classified user’s information

  • Members’ personal information on the website is committed to absolute confidentiality according to’s personal information protection policy. The collection and use of information of each member is only done with the consent of that user, unless otherwise provided for by law.
  • Do not use, do not transfer, provide or disclose to any third party about the member’s personal information without the consent of the member.
  • Absolute confidentiality of all members’ online transaction information, including invoice information and digitized vouchers in the secure central data area of

IV. The process of handling complaints related to customer personal information

  • Members of the site have the right to submit complaints about issues related to personal information on the Ba Huan site to the website administration via:
  • When receiving complaint information, the website administration board is immediately responsible for checking the status of the complained user information, the cause and finding ways to fix it. In case of need, you can use the support services of network security companies.
  • The website administrator is responsible for responding to the complainant about the complaint settlement results within 30 days from the date of receiving the complaint.
  • In case the complaint settlement results show that the website administrator’s fault lies, the website administration board must compensate the complainant for actual damages arising from the breach of commitments on information security individual customer.